Welcome to K&T Heating, Part of the Lakehouse Group.
K&T Heating provides gas compliance services for local authority, housing association and charity customers, and we currently manage around 76,000 properties. The services we provide include emergency call out facilities, service programmes to meet compliance requirements, installations and repairs to gas appliance and systems, void works, building and associated works, electrical installations and repair, legionella risk assessment and carbon monoxide and smoke detector installation.
Our technical and design team specialises in design and specification of gas central heating systems and has vast technical expertise in mechanical and electrical systems. Our procurement and commercial team combine technical knowledge with buying and negotiating skills to help maintain a first class supply chain.
Within the installation and delivery team, everyone is fully qualified and the aftercare and maintenance teams are equipped with vehicles which carry essential stock items. The on-demand service is managed through our 24-7 call centre, with specific job communications made through mobile hand held devices to ensure optimum response times.
Our supervisory and customer care personnel are each working towards or have already achieved an NVQ4 in Customer Care. They work alongside our site management personnel who are are expected to achieve a minimum NVQ1 in Customer Care. Together they are dedicated to providing our customers with an unrivalled service.